I worked with HP’s product team to design a cloud-based SaaS web app solution with combined manufactured hardware to leverage IT specialists’ service support experience with their customers. By communicating with PMs and business stakeholders to identify and prioritize problem specs, UX goals, and design deliverables within the Sprint framework, we proposed wireframes and user flows with solution features designed based on design system patterns and development feasibilities.
Product Design,
UX Design
Figma,
Miro
Product Manager,
DevOps Team,
Industrial Engineers
By understanding requirements and expectations for each use case, I built flow diagrams and wireframes to facilitate solution improvements and align with best practices of utilizing existing design system components. Product users include IT specialists with different authorities and end customers.
By understanding requirements and expectations for each use case, I built flow diagrams and wireframes to facilitate solution improvements and align with best practices of utilizing existing design system components. Product users include IT specialists with different authorities and end customers.
Since the product is data-heavy and each use case might interact differently with designed features, I provide detailed documentation for the developer team to ensure the implemented results match design deliverables. The guidance also helps us drive design consistency and collaboration efficiency within cross-functional teams.
